Experts in “Trustworthy Artificial Intelligence” will analyse this Friday in Santiago the challenges of Artificial Intelligence in public administration

CiTIUS (Singular Center for Research in Intelligent Technologies of the USC) is hosting a round table that will address the new challenges arising from the incorporation of intelligent technologies in the public sector.

Technologies based on artificial intelligence (AI) continue to grow, progressively incorporating a cognitive capacity that has already resulted in numerous high‑value services and applications, unimaginable until quite recently. Good examples of this are recommendation systems, prediction tools, or conversational assistants, whose use in certain fields—such as commerce, industry or leisure, to name just a few examples—is now widespread. The unstoppable impact of AI is also being felt in public administrations, which have begun to launch various initiatives based on artificial intelligence in order to achieve more efficient and proactive public services; improvements that, as can be expected, must fully guarantee the rights of the people they are aimed at.

In line with this concern, and with the aim of analysing the new challenges posed by the incorporation of artificial intelligence into public administration services (as well as the ethical, legal and juridical, socioeconomic and cultural considerations that must be taken into account), CiTIUS will bring together various experts this Friday to address the issue, from the perspective of current research and within the framework of what is known as Trustworthy Artificial Intelligence.

The meeting, which will be held in person and is open to all audiences, will take place between 9:30 and 11:30 next Friday, 1 April, and will be broadcast live from the CiTIUS assembly hall.

Crucial role of public administrations

In this context, there is no doubt that the role of public administrations becomes not only essential, but also central, making it extremely important to ensure ongoing dialogue that guarantees a fair and inclusive economic recovery and transformation.

So much so that the European Union (EU) itself made its commitment clear in a recent Communication entitled Towards a green, digital and resilient economy: our European growth model. In it, the representatives of the EU stated the following:

“The Digital Compass proposed by the Commission sets out the Union’s digital ambitions for 2030 […] These cover four key areas: the development of education and of digital skills and competences; secure and sustainable digital and connectivity infrastructures; the digital transformation of businesses; and the digitalisation of public services and education systems […] To achieve these objectives, we will need to step up investment in key digital technologies, such as cybersecurity, cloud computing, artificial intelligence, data spaces, blockchain and quantum technologies, and semiconductors, as well as in the relevant skills.”

At the same time, the European Union’s proposal for the first regulatory framework on AI (the “AI Act”) also sets out a way to address the potential risks of AI to security and fundamental rights; an initiative that seeks to ensure the development of trustworthy AI, while promoting its necessary advancement and the creation of a European ecosystem of excellence in AI.